You cannot switch water supplier in most of England and Wales, but there are still meaningful ways to reduce what you pay, and several support schemes that eligible households never access.
- Check whether a water meter would save you money
- Apply for WaterSure
- Practical ways to reduce usage
Check whether a water meter would save you money
Households with fewer occupants than bedrooms will almost always save with a meter. You can request a free meter installation and switch back within 12 months if it turns out to be more expensive.
Apply for WaterSure
WaterSure caps water bills for households that use a lot of water and have a low income or medical need. It is available from all water companies in England and Wales.
Social tariffs
Most water companies operate social tariffs — reduced rates for households on low incomes or receiving certain benefits. Contact your water company directly to see what support is available.
Practical ways to reduce usage
Free water-saving devices for toilet cisterns are available from most water companies. Fixing dripping taps, taking shorter showers, and only running appliances when full all make a measurable difference on metered bills.
Bottom line
Check whether a meter makes sense, explore your supplier's social tariff options, and make sure you are receiving any support you are entitled to. Small changes add up.